J
Joe Miller
US
Review
Review of Better
J
Joe Miller
US
Sep 23, 2020
Great service happy customer
I can honestly attest and give you my experience. Some positive experiences:
* Almost all of the process was online on a near website, where you are alerted to any new tasks or issues or comments.
* I really loved the call scheduling process online. Though this is one area they could improve upon. In a total of 10 calls scheduled by me 7 actually resulted in a call from them.
* They hired one of the best title agents I have had the experience to work with. Unlike your regular agents that shove papers down your throat faster then you can process them, the agent (Marcos) was super considerate and explained everything in a way where we were confident that we are making the right move.
* One of the best refinance rates I have seen. I jumped almost 1.5% rate from where I was (3.99 to 2.625) that’s a big deal!!
Overall, my experience with Better was really “Better” than I expected. Would highly recommend it to you, family, and friends.
Receipt photo:
Date of experiance: Sep 23, 2020