D
Denise M
US
Review
Review of Better
D
Denise M
US
Oct 05, 2020
Arduous process with little competency of employees
The lender pro was not helpful. Most of the work and explanations were with the processor. The underwriter was not sure how to figure out dti. Apparently, Better uses the digital underwriting. That would be fine for your everyday borrower, but if you are retired and/or your income is from your hard earned assets/retirement funds don't expect anyone to use any commonsense. FNMA & Freddie Mac are the major purchasers and the lender and underwriter should be ready to make exceptions or clearly understand the underwriting guidelines.
Receipt photo:
Date of experiance: Oct 05, 2020