Working with Homebridge has been fine, but I had issues working with James Egbert. I kept my email correspondence with him stating that my loan was closing, and that I didn't have to worry about paying July or August payments and my interest rate was going down, which would bring my monthly payment down. My email came from him the evening before July 1st stating I didn't have to worry about July payment and I had to sign closing paperwork July 10th. I have refinanced before and the payments were held on their own, but I noticed July 1st they were pulled from my account anyway. I called the mortgage company directly and they said I had to put in a dispute with my bank account to reverse the payment (which I did since James said I did NOT have to pay July). Now I'm getting emails from James saying that I had to pay July since my closing documents weren't signed until after the 1st of the month and that I ONLY get August free from payments. He is also telling me I have a day to get these funds wired over or I risk a late penalty. I have been working with my bank for over an hour because there is an error with my account saying it's locked and I cannot perform wire transfers. I have been on the phone with the banking department trying to get this resolved because they don't see a lock on their end. I NEVER would have had to go through this frustration if he was just honest from the beginning that I had to pay a July payment or find SOME OTHER WAY to get the money to the payoff department that didn't involve a money transfer within such a short time-frame. I'm almost half concerned this is almost a fraudulent attempt to get money from me simply because I don't feel like I'm getting much help or honesty in this situation.