E
EBshaft
US
Review
Review of Better
E
EBshaft
US
Nov 21, 2020
My wife and I used Better to refinance…
My wife and I used Better to refinance in November 2020 and I highly recommend this firm. They offered excellent rates... we decided to pay points to get a 2% rate (a rate unheard of years ago) with 15 year term... but they had multiple options we could have selected.
Better made the process extremely straightforward and easy. You simply scan the necessary documents and upload them to Better. Everything resides on your dashboard at Better, so you can see the progress. The staff is very helpful... I mostly communicated via email, but also phone on a couple of instances.
To sign the paperwork the closing agent came to our house on a Friday evening and we signed everything. Then on Monday I wired the closing funds to Better.
Better received five stars from me... they earned it.
Receipt photo:
Date of experiance: Nov 21, 2020