C
CWW
US
Review
Review of Credible
C
CWW
US
Jan 18, 2023
Abhor Runarounds
When I deal with an insurance company, I abhor any run around. If I call an insurance company, that’s OK, 5 stars. The deeper I go to the “Just Say”, or “Press…” the more stars start falling. When I give my zip, and other info to a robotic voice multiple times at multiple levels, my time is being wasted because eventually I’m going to talk to a live person and ad nauseam repeat everything I gave up to the Robo-employee. But when I dial a phone number to get answers to questions, and all I get is, “Send an email,” 1 star.
Receipt photo:
Date of experiance: Jan 18, 2023