Meredith Van Valkenburgh
US
Review
Review of Homebridge
Meredith Van Valkenburgh
US
Feb 18, 2021
I am due a refund from an overpayment…
I am due a refund from an overpayment on a payoff. The payoff check was entered incorrectly as a off scheduled payment. The amount is 1058.78 due. I send over 1 hour a day on hold. I just want to know when to expect the reimbursement. The last employee (Jerry) refused to give me his id number. I have been working on this for over 20 hours. Please correct it and send the refund. It was a VA loan.
Receipt photo:
Date of experiance: Feb 18, 2021