Bad! Bad! Bad!!! I’m so incredibly disappointed with the service this company provided, Go somewhere else unless you want to lose money!!! They screwed me up twice... Now I’ve to pay MORE THAN 5K in fees (see attached pic for proof) for a mistake they have already made once before. I’m a first-time homeowner and ended up buying two houses with the help of Julie Jackson as my financial advisor. After numerous confirmations from her that the HOA of the second house will be paid together with the monthly mortgage... Later I found out that wasn’t the case and I've unpaid HOA bills + $500 in late fees. I let Julie know and I asked her to confirm that the first house wouldn’t have the same problem and she told me not to worry and everything was alright. Fast forward a few months later I received a mailed letter of a whole year worth of HOA bills + $5,415.66 for the late fee for a mistake she could've prevented already. Imagine what mistakes she could make with such important purchases such as your loan etc.