F
Fashion Faerietale
US
Review
Review of Demonia Cult
F
Fashion Faerietale
US
Jan 20, 2022
DON'T DO IT TO YOURSELF
I hate that I even had to give these people 1 star. This is by far the worst customer service experience of my life. I bought the emily boot for my 13 year old daughter as a Christmas present. The fit was too small, and I wanted to exchange them for a bigger size. My kid wore them around the house, and in our building as a tester. The boots were returned and I waited weeks for my refund so I could repurchase. Today I get an email saying the item was in bad condition and I will not be getting ANYTHING. These shoes cost over $100 and I WILL NOT let this go. I replied to the email with a request for a picture of what they deem bad condition. I'm certain that email went to no one, I'm certain their phone rings nowhere. So I'm going to write a letter to their address, which is probably nowhere. They want me to pay for them to send me back the boots that can't be worn by anyone. DO NOT MAKE A PURCHASE WITH THIS COMPANY!!!!!
Receipt photo:
Date of experiance: Jan 20, 2022