H
Herbert Caftan
US
Review
Review of OptiContacts.com
H
Herbert Caftan
US
Oct 11, 2017
beware 7 day price match and multiple prices
Have bought from them previously and they had the lowest price. service was decent.
Recently purchased from them and then found a lower price at another retailer which they then refused to honor first saying they wouldnt as it was already discounted. I sent them a screen shot of their order page saying that they would offer the 7 day price match.
They then responded they wouldnt honor it due to the fact that it was a "special offer" which was the discounted price for ordering 4 boxes. The exact same offer they and every other online retailer gives, which basically mean their price match is worthless.
Additionally, before I ordered, I had gone to the site and used their re-order function. The price on the item was significantly higher than it had been so I looked on google. The link from google took you to a different page with a better price and a different picture.
Overall, they are decent retailer, but beware their price gouging and be aware they will not honor their price match.
Receipt photo:
Date of experiance: Oct 11, 2017