C
Customer
AU
Review
Review of Brian Gavin Diamonds
C
Customer
AU
Oct 19, 2014
Very responsive and knowledgeable, problem with Wire confirmation
I worked with Denise and she was very responsive and knowledgeable. We emailed a few times and spoke a few times. She pulled the diamonds I was comparing and took pictures for me to see them. I was very happy with her help in picking a diamond for me!
I wired the money for my purchase and for reasons unknown to me, it took BGD an extra couple of days to "receive it" - and then given a holiday weekend, a whole week went by before shipping. Wire's occur on the same day, so I was fairly upset to wait an extra week after payment was made.
Receipt photo:
Date of experiance: Oct 19, 2014