T
Tony Kay
GB
Review
Review of Brian Gavin Diamonds
T
Tony Kay
GB
Oct 12, 2015
first time uk user
I bought a diamond for an engagement ring from B+G, it was the first time I had used them before and was purchasing from the uk. I had issues with them not replying to any messages left on the 'live chat' as it seems it is only live during certain hours, i can appreciate this due to the time difference. They still did not reply though to questions that where sent and left via this (which it states will be done on the website). They also failed to inform me of an up coming closure that would put a delay on my order when i was placing my order. This was inconvenient.
Dispatch when the diamond was approved by me was quick and efficient and the diamond arrived promptly.
Overall worth a visit in your diamond hunt but i wasnt blown away by the service.
Receipt photo:
Date of experiance: Oct 12, 2015