G
Gloria Sthay
US
Review
Review of BikeTiresDirect.com
G
Gloria Sthay
US
Jul 24, 2020
Thorn resistant tubes didn't work
I ordered thorn resistant tubes with Schrader valves. The valves were a bit wider and wouldn't fit into the hole on the wheel rim. Other schrader valves had always fit. Bike Tires Direct would refund my money only if I paid 7.95 for return shipping. The technician I spoke with kept assuring me that all the stems are the same width. That can't be true, if previously they have all fit into the opening and these didn't. I'm a bit miffed that the tubes were under $20.00, they didn't work and that it would cost $7.95 for me to return them.
Receipt photo:
Date of experiance: Jul 24, 2020