R
Robin
US
Review
Review of Priority Bicycles
R
Robin
US
May 24, 2022
My experience has been really positive
My experience has been really positive. My bike arrived with some damage from shipping. Priority customer service was really helpful getting things fixed and covered all of the costs associated with the damage. I needed a new front disc rotor, front wheel straightening (truing), and a new computer. Once all of this was taken care of the bike has been fantastic. The only minor issue that I have run into is some wear from the cables on the head tube. It wore through the paint very quickly. I temporarily put a piece of tape to protect against further damage, but I need to come up with a more permanent solution. I'm sure customer service will have a recommendation.
I use the bike for around town errands and commuting 18 miles each way to work. The bike is awesome for this. Highly recommend.
Receipt photo:
Date of experiance: May 24, 2022