Robert
US
Review
Review of Priority Bicycles
Robert
US
Jul 03, 2022
My Priority Turi
During assembly of my Priority Turi, I noticed the front wheel rim was out of true after completing the front rotor / wheel assembly, and test spinning the wheel after being placed onto the fork dropout and installing the fender. After contacting Priority about the front wheel issue, they were quick to respond. I had the front wheel rim inspected and trued by an expert bike mechanic in my area. Priority refunded the cost of repair without any hesitation. All associated texts and emails were responded to quickly. So far, Priority has demonstrated allegiance to their customer and products.
Receipt photo:
Date of experiance: Jul 03, 2022