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PG
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Review
Review of Priority Bicycles
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PG
US
Aug 02, 2023
Great, but delivery partners remain an issue
Delivery partners remain an issue, but overall I love the company. I've now ordered two bikes, one for myself and one for my daughter, and both so far seem to be high quality. I especially love the simplicity of maintenance with the belt drive. The customer service has also been very responsive to our issues. The only thing that prevents 5 stars is that in both cases I paid for delivery and professional assembly. Each of those experiences was pretty bad, with two different vendors. One was a delivery to a local shop and one was a delivery to my home by a mobile bike repair company. I love Priority and they will be the first place I look any time I am shopping for a new bike, however, they have some work to do on finding delivery/assembly partners that match their high level of customer care.
Receipt photo:
Date of experiance: Aug 02, 2023