Disappointed in the US reseller I ordered an SQLab alloy 30x 16 deg low rise handlebar and received a 12 deg high rise bar. I am trying to get someone from this Boards and more company to send me a return label for shipping and it's been a few days with no contact. Granted Memorial Day weekend just passed, but this is not a difficult task. When I had received the incorrect item, I immediately sent a picture and email to their customer service email. After no response, I found a link for a return process, but it wanted me to pay for the shipping, which I am not doing as the product was incorrect. Just tried calling their phone number and cannot get anyone to answer. Ended up buying the handlebar through Amazon (really don't like giving them my money) and it shipped from Rome italy to Leipzig Germany to the USA before anyone here returned an email. It arrived from Amazon in it's original box as opposed to a bag with a barcode on it that Boards and more sent. Handlebar is fantastic by the way! Everything about the product is exactly what I was hoping it to be. Gets my hands in a super comfortable position and the bike feels very balanced and neutral. Wish I didn't give my money to amazon, but I tried...