V
Vick Ferrari
US
Review
Review of Juiced Bikes
V
Vick Ferrari
US
Jan 05, 2021
Worst customer service
Worst customer service. I bought my bike in September and can only get 19 miles per charge on my Hyperscorpion which they lie in stating that you get 75 miles what a joke. I called and text with customer service and to explained what was going on with my battery, finally they said they will send me a box to package it up and send it back which I did they have had my battery for three weeks so they can evaluate it, I haven’t heard anything from them so I keep calling and they sent me to technical support extension and they never pick up this happened three different times when I was on hold for 45 minutes hoping somebody will pick up they just keep passing the buck and my battery is held hostage with no answers . Buyer beware I should’ve listen to all the other reviews about this bike and the batteries and the customer service never again .
Receipt photo:
Date of experiance: Jan 05, 2021