So Electric Bike Co reached out to me after I submitted a negative review. Heard from Blake Garcia offering to help me make the bike a better “fit”. Here was my response: Hi Blake: I am 5’5” tall & 65 years old. The bike is simply too big for me. I ordered it over the phone & the gentleman who took my order assured me it would be a good fit for me. (I no longer remember his name - I deleted it from my contacts- I was that pissed.) I explained where I live & that I wanted to be able to ride with my 15 pound dog in the front basket. I said I was a senior & would this be a good fit for me. I was assured it would be. I went for it & spent $4,529.46. My order # 1169425. I returned the front basket & liner - very disconcerting that the basket turned with the handlebars! I feel completely ripped off - the bike is too big & I feel unsafe. I fell over while stopping the bike & ended up with a huge hematoma, broken rib & a huge hospital bill on 10/31/2022. I have not ridden it since. This has been a horrible experience for me. Thanks Electric Bike Company for ripping off a Senior Citizen. Lori McLean