t
tperas
FR
Review
Review of Nireeka
t
tperas
FR
May 24, 2024
Future buyers, be aware of where you are going
Future buyers,
To summarize, the quality of the customer support / delivery you got, is catastrophic and not improving.
I wanted to write a post for all potential buyers to confirm that even today (05/24) it’s not getting better.
Recently Nireeka started censoring all negative comments in their forum / social media accounts (my account has been blocked after confirming that the bike is not reaching the speed announced, and all answer on the forum joining other users about problem we faced were deleted).
This is aligned with the rest of communication and quality problems from their team.
I’m still waiting for my tires and accessories that were missing in the original delivery.
Two month now that I'm waiting for a tracking number, still nothing received and this even after all the problem faced before, already with the initial bike order (announced to be delivered in August 2023, received in February 2024, fake tracking at first, Fake support update, finally a real tracking number after multiple complains, etc..).
After using the new Mega 1500 for some times here are some feedback.
Starting with negative points as there is a lot:
- the announced speed can’t be reached (50 km/h max in good conditions)
- the frame is low, even the bigger size, resulting in frequent contact of the pedal with the floor.
- the backlight smart feature is not working, also doing a buzzing noise which is quite strong (request opened for support for more than 2 months, no solution or help proposed). The cable used to connect it is also really thin and can be cut if you lower the saddle too much
- they kept the metal button on the side close to the battery which is apparently used for ABS feature (but useless for other users not having it)
- all equipment out of the frame, the motor, battery and Shimano components, are really cheap (upgraded comfort saddle, handles, pedals, plastics…). I had for example to purchase new handgrips, saddle and certainly pedals soon.
-The marking of the frame “assembled in Canada” is basically another lie as the bike is made and assembled in China and delivered to customers directly (partially assembled).
Now the positive:
- The frame looks great
- Even if not achieving the announced performances, the bike is still impressive to use.
- Suspensions are quite good by default.
I’m hope this could help you with a future decision, but as of today i would recommend you to find another brand.
Receipt photo:
Date of experiance: May 24, 2024