Johnny Bischoff
US
Review
Review of sixthreezero
Johnny Bischoff
US
May 25, 2024
The bikes are ok, but...
The bikes are ok. My problem is that I tried to reach out to them twice on two separate occasions via FB with a simple issue/question about my seat, and they WILL NOT RESPOND. You can tell they read it, but still nothing - not even a "hello". From my experience, Customer Service is a joke. As I said, the bikes are ok and my kids seem to like them. I do question the long-term quality and I certainly question the overall Customer Service. I would have expected more - even a little effort.
Receipt photo:
Date of experiance: May 25, 2024