Hi my name is Tai Cox. I recently bought like over $100 of clothes from Emmiol while I was at school and oh my god. DO NOT BUY FROM EMMIOL. This is by far the worst customer service team I have ever come across. If you think by any chance any of the items you are buying might not fit you, DO NOT BUY IT. I am begging you. save your money. The fabric is cheap and the customer service team will probably not answer your email unless you send multiple and even then they will be incredibly slow with responses after that. I started sending emails to the emmiol support team September 12th 2021 trying to get an address to send back my unworn, still perfectly packaged items that did not fit back and get a refund. It is now September 19th 2021, after two emails I finally got one response back from a woman named Lori (2021-09-15 11:33). I explained that the pants I bought were too big for me and the shirt was too small. I have gotten no response today and my 30 days to return and refund are basically up. I will never be buying anything from emmiol again, possibly not even going to take the chance buying any clothing online ever again because this process has been so infuriating. Also btw, the square neck velvet crop bustier in real life looks nothing like how it does online and does not look good on what so ever. If i could rate this experience -1 stars I would .