s
stan
US
Review
Review of Silk Maison
s
stan
US
Nov 29, 2021
Terrible customer service
I placed an order (#43546) on November 10th, thinking I would receive my package 7 days later (as the website suggests). However, after seeing that it hadn’t shipped out after 5 days, I reached out only to hear that it would ship on Nov. 25th. THEY SHOULD HAVE EMAILED ME TO LET ME KNOW. I shouldn’t have been the one to reach out first. Anyway, Nov. 25th passed and it still hasn’t shipped - it says “processing” on the website. This customer service is absolutely horrible. I don’t even know if they’ll contact me again. If not, I’ll also be going to the authorities and reaching out to my bank.
Receipt photo:
Date of experiance: Nov 29, 2021