Kristin Chippari
US
Review
Review of Silk Maison
Kristin Chippari
US
Apr 04, 2023
Has anyone successfully received a…
Has anyone successfully received a refund??????
I ordered my coat in October, didn’t get it until early January. The quality was not what I expected paying 250+ dollars, so I asked for directions to ship it back and receive a refund. It never came with a package receipt. They told me that I needed to pay for the shipment back. They had me ship it to a sketchy warehouse in California and provided me with a phone number that was not in service. After receiving confirmation that my package was received, I sent that proof to their “support” email to which they have repeatedly responded “our stripe account is frozen and should be fixed by end of march”. Now it is April and I’m getting the same answer….
Receipt photo:
Date of experiance: Apr 04, 2023