Stephanie Coen
US
Review
Review of hyperfavor.com
Stephanie Coen
US
Oct 04, 2021
Excellent Customer Service
I've been purchasing Hyperflavor's masks for a year. They are by far the most comfortable masks I've tried. They're soft, easily washed, and have cute pictures of my furbabies on them. I'm a teacher and I have wear one all day and be able to loudly address my classes. This last time I had some issues with shipping (the masks got lost in the mail). I emailed customer support and they were prompt at responding to my issue. Under 30 minutes for the first response, then we emailed back and forth in real time, all on a Saturday afternoon. A replacement was ordered and shipped. Excellent customer service and product.
Receipt photo:
Date of experiance: Oct 04, 2021