Eva Borcherding
US
Review
Review of Direct Textile Store
Eva Borcherding
US
Jun 16, 2017
Seafoam Green Hotel Quality Percale sheets
I ordered a case of Seafoam green sheets pictured online as a light bluish green, seemingly perfect for my treatment room. The sheets arrived promptly but were not as described and not as shown in the photo. The sheets are a dull, ugly pea green, thin, stiff and of poor quality. I was very disappointed. Then I learned that I must pay to return them and pay a restocking fee. I feel like I've been lied to and then robbed... I've already contacted customer service which is when I was informed that I would be responsible for both return shipping and a restocking fee (they knew EXACTLY what I ordered). No satisfaction there! I will never again take their word for the color or quality of the products they sell. It's a gamble and I lost. I cannot recommend this company. Save your hard earned money, avoid frustration and purchase elsewhere.
Receipt photo:
Date of experiance: Jun 16, 2017