T
THOMAS
US
Review
Review of The RoomPlace
T
THOMAS
US
May 30, 2023
Delivery was terrible
Delivery was terrible. We were told on multiple occasions that the delivery was "30 minutes away" and 2.5 hours later it still never arrived so we had to reschedule. Reps on the phone were not helpful as well. First the windows was from 12:00 to 3:00pm. Then a rep called us and said they are running late so the latest the delivery would arrive would be 4:30p. Then 6:00pm rolled around and still no delivery. At this point we were told that we were the next stop and the delivery would be there in 30 mins on three separate occasions. Would not recommend unless you have zero plans for delivery day. I understand that things happen and there are delays, just frustrating that we were told 4:30p at the latest and then on multiple occasions that we were the next stop and that it should arrive in 30 mins
Receipt photo:
Date of experiance: May 30, 2023