B
BARBARA LANGREDER
US
Review
Review of The RoomPlace
B
BARBARA LANGREDER
US
Nov 22, 2023
Never get a true delivery date
I would give zero stars if it let me I orderd a couch and on the day I orderd it the sales person told me delivery will be in 3 weeks that is an estimated time but usually comes in sooner then they call a week later and tell me it's going to be another 3 weeks so I call at the end of that 3 weeks and they tell me it's going to be another 4 weeks till it gets deliverd so now I have been waiting almost 3 months to get my couch delivered when I was told on the day I bought it that it would only be 3 weeks I have called corporate and spoke to any person I could and all they say to me is -would you like to cancel -and the delivery date is just a estimate and they never really know when your furniture will get delivered until the day it comes in the first answer to my problem with every person i spoke to was-would you like to cancel-i paid over 3000 for this couch and tjey could cate less if i cancel or not-I wish I would have known this on the day I bought it because I have family coming in from out of town for the holidays and now we have no place for anyone to sit on and I am very disappointed yes they told me it was an estimated date but in the same sentence also told me it was likely it would come in before that . I was made to believe it would be here in time for the holidays because I bought it at the beginning of October/end of september i cant remember the exact date and now I'm lucky if it comes in by the new year I am afraid to call and ask again because every time I do they push the date back I can't cancel now because anywhere I buy from now it will be to late to get it in time for the holidays this is why I orderd it in then end on September beginning of October so it would be here in time I will never order from you again because of this reason and if it dont come in by the new year I will definitely be canceling I like the couch I got but I'm sure if I look I can find another one I like just as much and won't have to wait 3-4 months to get it
Receipt photo:
Date of experiance: Nov 22, 2023