A
Ann M
US
Review
Review of The RoomPlace
A
Ann M
US
Feb 12, 2024
The quality of the furniture I…
The quality of the furniture I purchased from Room Place is awful, and their protection plan is not helpful. I bought a dinette set less than a year ago, and one of the chairs was already broken within the first month. They replaced it, but after a few months, all the chairs had become loose. I tightened them up a few times, but eventually, I had to contact Room Place for assistance. A representative came out to assess the problem and put in a claim for one chair. He also advised me to tighten the chairs every 1st of the month. I paid $1700 for this set, and it hasn't even been a year, yet the only suggestion they have is for me to do the work. I bought a protection plan for a reason, but I shouldn't have to do all the work. Please be aware of this if you plan to purchase from Room Place.
Receipt photo:
Date of experiance: Feb 12, 2024