S
Smartin
US
Review
Review of The RoomPlace
S
Smartin
US
Mar 13, 2024
Make sure you call frequently to check on your delivery they don’t contact you!
The delivery date changed on my order, which is fine no big deal however, I was not notified in any way at all. I rearranged my schedule to be here and when I called they tell me the date has been changed but no one bothered to reach out. Had I not called them I would have never known the date changed. When I asked them to rectify the issue in the form of a discount due to their lack of customer service I was told there was nothing they could do. The service people were incredibly unhelpful and unapologetic. It’s been a while since I’ve seen such a lack of customer service.
Receipt photo:
Date of experiance: Mar 13, 2024