t
tammy
US
Review
Review of Netaya
t
tammy
US
Sep 14, 2023
Very disappointed…
I sent a message thru the customer service site asking to change size and to call me immediately after placing my order. Sent a second message still no response. Yesterday standard messages almost like a bot sending.
We will expedite no we will refund after we get it back.
How about a call and expedite now since it took a while to process order since I need it before I travel overseas for a birthday.
Long time customer my mistake placing the order after I was told the size so quickly. 2 min later oh I read size wrong I am told. Didn't want to reorder it wasn't cheap. Just wanted my order fixed before shipment.
One person reading my message thru their site could have fixed and notified me instead I heard nothing and they don't have a phone number to contact.
VERY DISAPPOINTED
Receipt photo:
Date of experiance: Sep 14, 2023