h
holly simpson
US
Review
Review of Futonland
h
holly simpson
US
May 10, 2012
horrible customer service
I order a queen bed from them, huge mistake. I tried to place the order online but the promotion they had at the time (spring sale 20% off), and it wouldnt accept the code at the checkout. I called them and had to place the order over the phone (felt very shady). They charged my cc immediately but i did NOT recieve my bed till nearly 6 wks later. Futonland tried to blame everyone but themselves. I would call and ask where my bed was and no one would tell me and say they would have the manager call me back that day. Someone would eventually call me back several days later. The manager made a racist comment about the shipping company and placed all the blame on them AWFUL!!! The usps made 6 attempts to pick it up from them. DONT SHOP HERE. HORRIBLE SERVICE AND NOT EVEN AN APPLOGY
Receipt photo:
Date of experiance: May 10, 2012