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Review
Review of Futonland
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Nov 22, 2023
Terrible experience
The company was very slow to communicate and coordinate shipping. I did not receive a shipping date until I threatened to cancel my order. Once the delivery was scheduled I was told driver would contact me 2 days before delivery to confirm so that we could schedule someone to be home. I received a text from driver 30 minutes before arrival. Upon opening box and beginning to put the product together (which should definitely be done prior to shipment) I discovered the front piece of the furniture was broken. I have to now wait on a replacement piece to be delivered. Honestly I wish I had never purchased from this company. I am not sure after I receive the part if I will be satisfied as I have not seen the piece put together. Anything that requires this much effort and problems should be avoided.
Receipt photo:
Date of experiance: Nov 22, 2023