G
George Brock
US
Review
Review of Futonland
G
George Brock
US
Nov 05, 2023
big disappoitment…
the futon frame I purchased was said to be mahogany. it may have been a tropical wood but it was not like any other mahogany furniture I own. three or four of the larger pieces of wood had large flaws filled with wood putty. to my thinking it seemed that there were pieces missing but after sending them pictures, they assured me it was complete. in the end, I just wanted to return it because the quality did not match my expectations. I spent the better part of a day convincing them to issue a return authorization. I have never experienced this much difficulty returning an item.
Receipt photo:
Date of experiance: Nov 05, 2023