L
LC
US
Review
Review of Performance PC's, Inc.
L
LC
US
Nov 29, 2019
Amazing Service!
Let me start by saying I work in a management position for a very large company that takes pride in it's customer service.
I had made a mistake on applying a discount not one, but two of my orders. I was able to call (big plus in my book) and speak to someone almost immediately about my order. They were more than helpful and gave me plenty of options for me to get my order right.
I would like to reiterate that it was MY mistake and they really did not have any obligation to fix anything. Not only did they help me, but they made the process quicker and easier than I ever could have imagined it would be.
It's rare to find a company that will work with you on things like that, but also have the staff that will do it with a smile, on a Black Friday of all days.
All I can say is "wow" and thank you the staff that supported me and to the company for making me feel like my time and money was valuable.
Receipt photo:
Date of experiance: Nov 29, 2019