K
KP
GB
Review
Review of Better Way Health
K
KP
GB
Jan 16, 2021
Truly awful company to deal with
Awful company to deal with. I paid for delivery which was never attempted. The product was apparently shipped to a courier near to delivery address and for some reason I was supposed to collect from them, which is not how I understand the meaning of the term delivery. The shipment was then returned to Better Way who then unapologetically insisted I pay a further $65 to receive the $869 merchandise they failed to deliver, having been paid to do so. (All the while, the tracking system on the BW site said package was still scheduled for delivery, so I have no idea how I was to know it was my responsibility to collect it!). Blackmail comes to mind. Never again and I would warn prospective customers to beware. I am awaiting delivery now and will update if it arrives.
Receipt photo:
Date of experiance: Jan 16, 2021