My husband I have purchased several pieces from this company. They are not only beautiful, but are extremely well made and are exactly what you think they should be and more. Recently, we ordered a large piece of furniture that had glass shelving. One of the shelves would not fit in correctly, so I called to see what we could do. Without hesitation, they were ready to ship out a new piece (which would have been expensive) and allow us to recieve the new piece and use the shipping materials to pack the old one, which they would pick up for return. I was absolutely astonished that this was offered without my having to ask. Instead, offered that my husband would try to sand the wood slightly to get the glass to fit, but wanted to make sure that if it didn't work, they would take it back after we sanded it. Not a problem at all. We were able to fix the issue on our own and could not be happier with the piece. This level of customer service and superior product is hard to find and I would absolutely order from them again, and would not hesitate to tell anyone that they could not go wrong ordering from Westminster Teak.