C
Customer
GB
Review
Review of Trawick International
C
Customer
GB
Apr 21, 2021
I purchased Safe Travels USA for me…
I purchased Safe Travels USA for me and my family however, due to the pandamic I dicided to cancel my trip to USA. Therefore, I've sent a refund request to their email and hence the policy start date is not yet due and according to the policy I should get full refund with a penalty of 25$. I'm surprised that the company has not reached me at all not even with an email saying that they have received my email! I've sent them 2 more emails with no response! It's really worrying when dealing with such company.
Receipt photo:
Date of experiance: Apr 21, 2021