Harriet Brown
US
Review
Review of Trawick International
Harriet Brown
US
Oct 05, 2023
Don't waste your money
I bought travel insurance for a big trip to the Azores. When we had to cancel because a tiny back problem became a huge one that required surgery, I assumed there would be no problem claiming as we had ample documentation. The company dragged its feet--I filed in late June and it took months to get a determination. They rejected the claim and the appeal I filed because, basically, of loopholes in the policy. All through the process they were unhelpful, slow, and unwilling to communicate. Forget actually talking to anyone at the company beyond the call center operators--you can't. Trawick did everything they could to avoid paying my valid claim. I am going to be reporting them to the insurance board next. A frustrating and deeply unsatisfying experience. DON'T WASTE YOUR MONEY.
Receipt photo:
Date of experiance: Oct 05, 2023