P
Philip Andrews
US
Review
Review of The Art Of Jewels
P
Philip Andrews
US
Apr 18, 2024
Exceptional Customer Service
I used The Art of Jewels to buy a lab-created diamond engagement ring. The setting and diamond arrived just as beautiful as advertised, and the price was excellent. However, I did have to return the item two times: first, because the diamond was loose in the setting, and again because a pave stone was missing. Both times, customer service was extremely responsive and easy to work with, and the repairs happened very quickly. It would have been great for the item to have been perfect at the start, but thanks to responsive customer service, I am completely satisfied with the purchase.
Receipt photo:
Date of experiance: Apr 18, 2024