S
Stacey
US
Review
Review of myGemma
S
Stacey
US
Feb 15, 2018
Customer service is awesome, but money paid, not so much!
If this rating was based on customer service only, I would give WP Diamonds 5 stars. I had no trouble getting my initial valuation and getting my ring to them. Emre was outstanding! My problem is that my ring was valued at $800 to $1300 and WP Diamonds only offered me $630. The gemologists dropped the clarity of my diamond and said it had a thick girdle. I was very disappointed to say the least. Don't say $800 is the lowest, and then offer $630. I would have been very happy with $800.00.
Receipt photo:
Date of experiance: Feb 15, 2018