Annie Vinh
US
Review
Review of myGemma
Annie Vinh
US
Jul 18, 2023
Dishonest business!
Dishonest business!! Sent in my Chanel bag for a final price quote. Received an email from Mark, who informed they couldn't accept my bag because "the serial # sticker came off and that I tried to put it back on." I was puzzled and told Mark that the sticker never came off. He sent back the bag which I received on 7/17. I checked the serial sticker and it seemed like WP Diamond peeled of the protected sticker above the serial # sticker which caused some leather around the sticker to come off. Then, they turned around and tried to blame me so they don't have to take responsibility. I don't have proof to prove their wrongdoing. So, i'm taking the whole experience as bad luck and strongly Not Recommended this business to anyone.
Receipt photo:
Date of experiance: Jul 18, 2023