V
Valued Gaia Member
US
Review
Review of Bread Pay
V
Valued Gaia Member
US
Mar 22, 2022
Misrepresents and deceives
Misrepresents and deceives. I signed up with BREAD to do monthly payments for hearing aids. They approved me and accepted my HSA card. When they went to charge the card, they had programmed their merchant code as a bank instead of a health products division so - rightly - the HSA Bank declined the transaction. They sent me an email blaming me for not having enough money in the HSA account, which was untrue. When I got through to a supervisor she said "that happens a lot" and they don't warn people ahead of time that will can't use the payment form they actually accept. No good people! Beware.
Receipt photo:
Date of experiance: Mar 22, 2022