G
George
US
Review
Review of DuGood Credit Union
G
George
US
Mar 09, 2018
Dupont= no customer fraud protection
Hope you never lose your debit card. I dropped mine and everywhere that someone used my card the credit union charged me 25 dollars to investigate. In my case it was 8 different places! That’s the money the thieves got from me plus an extra 200 from the credit union. It took almost 90 days to get my money back! I filed a police report and everything but it did not make the process any faster. I now use Mobil Oil Federal Credit Union and had something similar happen and got my money back within two days. The response that the bank gave was not true it was much more than three days of returning my money. What a slap in the face!! Credit Union trying to save face
Receipt photo:
Date of experiance: Mar 09, 2018