D
Douglas
US
Review
Review of DuGood Credit Union
D
Douglas
US
Feb 22, 2021
It was a %100 share secured loan added…
It was a %100 share secured loan added onto more than 1 time. The loan was secured by my Mom's shares. She and my deceased Dad, Charles Carrier have been members since the 1960's. She is elderly. I tried to call in advance so to reduce the time for her. I was shut down by the Jada Kelley call center. I was not even allowed to start the loan request application.
Bottom line, the Jada Kelley Dugood FCU is out of touch with the members of the credit union she dictates.
It took over 45 minutes to get the loan advance. It was share secured. Maybe 15 minutes and done. Not at Dugood. I work graveyards. Dugood's ineptness caused me needed hours of sleep.
Respectfully,
Doug Carrier
409.626.4322
Receipt photo:
Date of experiance: Feb 22, 2021