C
C. Johnson
US
Review
Review of Allurez
C
C. Johnson
US
Jan 27, 2024
Need more truthful communication!
The earrings are nice,just not as nice as what you see in the item description and image. The image is magnified on the website,so to the naked eye the detail is not as visible. My less than 5 star review comes from the communication I received, not the earrings. First of all, it took 29 days from the time we ordered them to the time they arrived in my hands. This is 3 times longer than what we were promised. I had to call customer service repeatedly to ask for updates. What I was told never happened until about the 12th call when I demanded a refund,then they were shipped the next day. The week before I also asked for a refund and was told they were being shipped that night. I felt as if I was being told things that were not true just to pacify me. Read the google reviews this is not the first time this has happened to customers. If you are not in a hurry,this company would be fine to purchase jewelry from,but if you need something by a specific date and your not local,I would look elsewhere.
Receipt photo:
Date of experiance: Jan 27, 2024