P
Peter Braito
US
Review
Review of Queensboro
P
Peter Braito
US
Aug 06, 2020
Poor Customer Service
After reading Queensboro's reply they simple refuse to acknowledge why they could not simply answer a customer's request for a specific delivery date and instead blame their lack of customer service on Corvid-19 and Hurricane Isaias.
After three attempts to get a specific answer from customer service on when my order would ship and asking for a yes it will be shipped on the date specified or no it will not ship on the date specified.....I received "most likely", "we will try our best", "we will try to expedite your order".....Not exactly the yes or no I specifically asked for..... Decided to get a full refund and give my business to some other company with better customer service.
Terrible shopping experience.
Receipt photo:
Date of experiance: Aug 06, 2020