Overall the product for someone else might be pretty decent, quality is good and embroidery is nice. The hat I originally ordered apparently discontinued mid order / was no longer available and that's where my issues start. My order was placed September 29th, and was expected to ship October 11th, on the 17th of October I emailed them because the order still had not shipped. They gave me a $15 credit for the inconvenience, and the hat didn't end up shipping until the 19th. When it arrived on the 21st, I was a bit disappointed in the fit of the hat, I assume its a one size fit all, but I'm not certain as I don't really know which product I ended up with due to the discontinued item thing. Either way, it's borderline unwearable as it's WAYYY too deep, essentially siting down to my eyebrows. It's also TIGHT, even with the clasp loosened it's still too tight - maybe I have a weird head but all of my normal hats fit fine. Overall I expect that had I received a different hat my review would have been closer to 5 stars, but the discontinued product, order delay, and fitment were a real disappointment for my first experience with this company.