T
Tim Coates
US
Review
Review of William Henry
T
Tim Coates
US
Jan 20, 2023
A+++ Customer Service!!
Customer Service!!! I received a Blue Agate braclet that turned out to be more brown than blue, unlike pictured on the website. I spoke to Bill and sent pictures of the received braclet. Without any hesitation, he said that William Henry would make it right and provide return instructions to include UPS shipping label. In less time than anticipated, i received the replacement (needed another size too) bracelet that absolutely met my expectations. Great communication, great customer service!
Receipt photo:
Date of experiance: Jan 20, 2023