Reviews 4.3
1,188 total
Mark Nufer
1 reviews US
Excellent service and products!!
When my knife needed a little tune up WH was more than up to the task. I am very happy with both their products and customer service. My only regret is that I can't afford to buy more of their exceptional work.
Date of experience: September 24, 2015
Ettore Sabatini
1 reviews US
Old World Charm
Great experience purchasing from WH. I ordered a bracelet and when it came I could sense, see and feel the craftsmanship in it. After wearing for about a week I discovered a a small problem with it. That's when I call the company. The rep could not have been nicer. He sent me a return lable, I sent it back and WH made repairs, no questions asked. It was returned to me in 10 days. Great job and great communications.
Date of experience: September 24, 2015
Tibor Kerekes
1 reviews US
Top quality products
I have purchased several items and the quality and workmanship is outstanding and also there customer service is excellent.
Date of experience: September 24, 2015
Jack's mom
1 reviews US
LOVE LOVE the JEKYLL & HYDE necklace
Ordered this for my son who plays guitar and is also a Zac Brown fan (me also). Think it's quite a unique necklace. I got the leather/suede chain and hopefully it will hold up over time. It's a little pricey, but some proceeds do go to a good cause.
Date of experience: September 24, 2015
Nathan Lee Maestas SR
1 reviews US
Very Creative Blacksmiths
Everything this company delivers to table blows my my mind their craftmanship and materials they use our out of this world. It is really worth the investment of getting William Henry's top of the line quality items. You can not go wrong take It from a man and jewelsmith that knows art and creativity like me.. Nathan Lee Maestas Sr.
Date of experience: September 24, 2015
Peter Wish
1 reviews US
Great product and awesome customer service!
Great product and awesome customer service! Craftsmanship is impeccable.....I have purchased a money clip and necklace. Looking to grow my collection of WH collectibles and would recommend his products to anyone.
Date of experience: September 24, 2015
Steven Madelle in Brookfield MA
1 reviews US
Awesome craftsmanship
I bought a zac brown band knife, well, because I am a huge fan of Zac Brown. The knife is so well made. The attention to detail is ridiculous. I would buy another knife... As soon as I have the extra funds. Well done William Henry!
Date of experience: September 24, 2015
John Ervin
1 reviews US
Leagues above the rest!
Attention companies around the world! William Henry has demolished the bar set in customer service, quality and timeliness. The delivery of my purchase was shipped immediately. I had recently sent correspondence to William Henry and not five minutes had passed and I had a response answering all my questions. Never before have I come across a company like this before. I own my own photography business and my own business can't compete with the extraordinary service I receive from William Henry and what a humbling experience it is. I will forever be a customer and fan of William Henry!! Loyal Customer, John Ervin
Date of experience: September 25, 2015
Bill Mellenthin
1 reviews US
Top Notch Pocket Knifes
My Dad loves these pocket knives. He is always flipping them open at his desk opening mail and such or at dining tables to open father's day or birthday cards. I have found his siblings with them after he gets a new one and now three of them have been handed down into my family. I sent a couple of them back to William Henry for sharpening and to find matching thumbs studs that had been lost. They had the knives back in my hands in about a week with matching thumb studs for no extra charge. William Henry pocket knifes are simply the coolest.
Date of experience: September 25, 2015
Steven Schloenbach
1 reviews US
Excellent warranty service.
Quick 10-day turn around on repair. Fully covered by warranty. Knife came back perfect and beautifully re-sharpened. Thank you! A+
Date of experience: September 25, 2015
Gary
1 reviews US
Great Craftsmanship But Lacks Practicality
Beautiful piece. First class components. So why only 3 stars? First, the clasp can easily slip off. There is no safety mechanism or positive closure. Second I have been advised by customer service that the piece is not to be worn in the water (shower or swimming). This sort of defeats the purpose in terms of daily or even vacation wear. Then again, given the clasp issue it would likely not make it back from the pool or ocean anyway!
Date of experience: September 25, 2015
Hi Gary, Please contact William Henry @ 888-563-4500. We would like to address the clasp issue. And/or work out an exchange or credit. Thank you for your review, Bill
Ricky Black
1 reviews US
Knife Repair
William Henry did a great and speedy job of repairing my kife.
Date of experience: September 25, 2015
V. Rosario
1 reviews PH
Smooth
I stumbled upon William Henry by the recommendation of a reviewer whose website is alloutdoor.com . I was curious so i checked out the knives on the WH website itself. The B12 Atlas really enticed me so i jumped on it. The photos that were available were high enough quality, though they could have provided more angles and closer views. The actual purchasing from their website went well and i'm glad that everything posted on their website is actually available and ready to ship from Oregon. Many companies post knives on their website that are just for show, and not actually for sale. I am glad that William Henry does not do this. The knife itself is everything i expected, and i am not disappointed. This is not a knife review, this is a review of William Henry as a company from my perspective. If they have a knife you think you might like, i'd say they don't give you any reasons not to get that knife.
Date of experience: September 27, 2015
Mary Chiodini
1 reviews US
Fantastic Customer Service and Stand Out Jewelry
I admire William Henry's artistry. We discovered his work in a shop during a visit to Eureka Springs. My husband tried on the Beaded Skull Bracelet and we considered buying it. We didn't, so I secretly purchased the bracelet online to give him as an anniversary gift. This is now an edited review. I originally gave 4 stars because I was concerned that the bracelet I received wasn't as perfect as the one we saw in a gallery. I was immediately contacted by the company after the review and they offered to repair or replace the item....quickly and at no cost to myself. In the meantime, I gave the gift to my husband and he loves it and claims it is exactly as he remembers it. No need to return! But now I am doubly impressed by the company. Outstanding customer service on top of high quality jewelry and knives. I just love the craftsmanship. I wholeheartedly recommend William Henry.
Date of experience: October 01, 2015
Hello, I've sent you an email so we can take care of this for you! Thank you for the review, Bill M.
Ken Gladding
1 reviews US
Knife repair
Replaced the blade on my knife that I broke prying on something. Installed a new blade without issue. Love the knife
Date of experience: October 08, 2015
Jaime F. Martinez
1 reviews US
Jaime Review
Good quality and design
Date of experience: October 08, 2015
Thomas Barton
1 reviews US
Overall experience
I believe the products are Awesome although very expensive. That is why I personally have not placed an order.
Date of experience: October 08, 2015
Highland Lakes Taxidermy
1 reviews US
Best of the Best
I have used knives everyday for the past 40 years in my business. I do not have time to waste using a less than premium knife. I made my knives from different types of steel until my wife bought a William Henry B12 for me 10 years ago. Since then I have purchased several William Henry knives and for anyone who knows how to sharpen and care for a quality knife this is it, The Best. I dress my knife about once a month on a fine steel and sharpen on a stone about every nine months. David Highland Lakes Taxidermy
Date of experience: October 08, 2015
Greg Baldassarre
1 reviews US
Replacement Clips for Knife
Prompt communication and shipment of spare parts
Date of experience: October 08, 2015
Albert G
1 reviews US
Great service
Response was almost immediate and very helpful. Superior customer service.
Date of experience: October 08, 2015
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About
William Henry is an American luxury brand creating jewelry and superlative accessories for men, crafting collections that integrate form and function into exquisite and unique pieces that belong to a category all their own. The brand was established creating exclusive and award-winning pocket knives, effectively transforming the archetype of all tools into a superb piece of functional jewelry for men. Today’s collections also include chef knives, writing instruments, money clips, key chains, and cuff links, and William Henry has proudly grown to become one of the most admired and sought after brands in the world of luxury for men.