P
Paul Wilbur
US
Review
Review of William Henry
P
Paul Wilbur
US
Jan 02, 2024
I made an unusually extravagant…
I made an unusually extravagant purchase for a cigar and bourbon loving friend. When it arrived I gave it immediately as I couldn’t wait for Christmas just a few days away. The receiver noticed a small defect; O no, on such an expensive gift? I called and got Bill in customer service. He personally went to the warehouse, picked a replacement and shipped it without receiving the original piece first! Yes, WH pieces are beautiful, and they don’t come cheap, but Bill has made me a customer for life. In today’s world, customer service is king…and rare! You can buy from WH knowing that you will receive the same care and attention to detail that their beautiful items receive!
Receipt photo:
Date of experiance: Jan 02, 2024